The Patient Participation Group (PPG) (previously known as the Patient Reference Group) is a group of patients, carers and GP practice staff who meet to discuss practice issues and patient experience to help improve the service provided by the Practice.  It’s role at Bennfield Surgery is:

• Being a critical friend to the practice
• Advising the practice on the patient perspective and providing insight into the responsiveness and quality of services
• Encouraging patients to take greater responsibility for their own and their family’s health
• Carrying out research into the views of those who use the practice
• Organising health promotion events and improving health literacy
• Regular communication with the patient population.

The current Chairperson of the PPG is Martin Saxby, who can be contacted via the Office General Manager: reception.bennfieldsurgery@nhs.net 

Other members of the PPG are: Christine Batchelor, George Baxter, Terry Bell, Danuta Freeman,Eileen Head, Cathy Heatley, Carole Jarman, Anne Jones, Naz Malik, Fiona Philips and Eric Wood.