SHARING YOUR DATA OUTSIDE THE PRACTICE
As a result of improvements in information technology and appropriate information governance standards, it is becoming possible to share your GP records across Coventry & Warwickshire Health & Social Care electronically using the practice clinical system. We will only share this information with your explicit consent, when seeing a health worker so that you are able to allow doctors, nurses and other health and social care services in other health organisations to view the information held on your GP records. Therefore, enabling health organisations to provide an appropriate health service required to meet the patients’ needs.
The following are examples of the types of organisations that we are likely to share information with:
Any patient can choose to withdraw their consent to their data being used in this way. When the Surgery is about to participate in any new data-sharing scheme we will make patients aware by displaying prominent notices in the Surgery and on our website. These schemes are only for direct care so you (or your carer) will be present when the information is accessed and will be asked for consent again, before your records are opened.
A patient can object to their personal information being shared with other health care providers and can withhold consent but if this limits the treatment that you can receive then the doctor will explain this to you at the time.
Coventry and Warwickshire
Integrated Care Record (ICR)
An electronic confidential health and care record for people living in Coventry and Warwickshire. Please see below for more information.
Your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies. This allows health and care professionals to have better medical information about you when they are treating you at the point of care.
All patients registered with a GP have a Summary Care Record, unless they have chosen not to have one. The information held in your SCR gives health and care professionals, away from your usual GP practice, access to information to provide you with safer care, reduce the risk of prescribing error and improve your patient experience.
Your SCR contains basic information about allergies and medications and any reactions you have had to medicines in the past.
Some patients, including many with long term health conditions, have previously agreed to have additional information shared as part of their SCR. This additional information includes information about significant medical history (past and present), reasons for medications, care plan information and immunisations.
During the coronavirus pandemic period, your SCR will automatically have additional information included from your GP record unless you have previously told the NHS that you did not want this information to be shared.
There will also be a temporary change to include COVID-19 specific codes in relation to suspected, confirmed, shielded patient list and other COVID-19 related information within the additional information.
To Opt-Out of sharing information on your Summary Care Record, please complete the form below and return it to the practice either by hand, post or email.
Opting out of NHS Digital collecting your data
NHS Digital data collection will start on 01 September 2021.
The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this.
NHS Digital will not collect data from GP practices about patients who have registered a Type 1 Opt-Out. Please see the below document for more information and to complete the Opt-Out form if you do not wish NHS Digital to collect your data.
Opting out of NHS Digital sharing your data
The new National Data Opt-Out system is online and may replace the Type 1 opt-out form in future.
If you do not want your confidential patient information to be shared by NHS Digital for purposes except your own care, you can register to opt-out.
From 01 October 2021, the National Data Opt-Out will also apply to any confidential patient information shared by your GP practice with other organisations for purposes except your individual care.
For more information on this, and to opt-out, please visit: www.nhs.uk/you-data-matters or phone 0300 3035678.
Please find links below for useful information on how Bennfield Surgery processes your data:
These policies are checked and updated regularly
In order to improve Covid vaccine appointment availability and share local resources
effectively all practices in Rugby are using an IT booking system called ‘Accurx’ to allow cross-practice appointment booking.
At the Covid vaccination clinic, your vaccination data is entered into ‘Pinnacle’ which has been commissioned by the government as a national IT solution to allow instant updating of the National Immunisation Management Service. This allows the government to obtain real time data on the number of people vaccinated and also any immediate adverse reaction. NHS England my also use this data to monitor the effectiveness of the vaccine programme.
EMIS, the clincial system we use, has recently changed certain aspects of the way it stores data. Please see the Data Protection Impact Assessment relating to this change below:
Accessible Information Standard
All organisations that provide NHS or adult social care must follow the accessible information standard by law by 31st July 2016.
The aim of the accessible information standard is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.
As part of the accessible information standard, organisations that provide NHS or adult social care must do five things. They must:
If you need any of the information we send out to you in an alternative format (e.g. large print or easy read) or if you need help with communication with us (e.g. use British sign language or are hard of hearing) then please let us know to enable your records to be updated. You can telephone us on 01788 540 860
Our accessible information standard policy is available upon request.
Fair Processing Notice
The fair processing notice explains why our practice collects information about you and how that information may be used and shared.
Tel: 01788 540860
Monday-Friday, 08:30am - 06.00pm
Please be aware that due to current pressures on our service, non-urgent issues may take longer than usual to resolve.
Order your prescription online here.
Do we hold the correct contact details for you? If not, please contact Reception.
For non-urgent medical or administrative enquiries; you can now use our online enquiry facility.
Please note; this is a non-urgent enquiry facility and can take up to 2 working days for you to receive a response. If your query is of a complex nature, you will require a more detailed consultation and therefore this service will not be appropriate for you. You should phone to book an appointment to discuss with the Doctor.
Outside of normal working hours, please contact the NHS out of hours service by phone on 111.
NHS 111 can help if you need urgent medical help or if you’re not sure what to do. They will ask you questions about your symptoms, so you get the most appropriate help. You can also get help from their website:
In the event of a medical emergency call 999