Bennfield Surgery
Bennfield Surgery
Bennfield Surgery
Bennfield Surgery 

Meet the Team

Bennfield Surgery has a full compliment of practitioners to enable us to provide modern family medicine for the 21st Century.  

Doctors

Dr Heather Barnes 

BM BS MRCGP

 

I graduated from Nottingham University in 1997 and completed my General Practice Training in Leicestershire in 2003. 

 

I subsequently spent 13 months in rural British Columbia.  Work in Canada was extremely varied, often requiring me to travel between sites by helicopter or ferry.


During the 15 months immediately prior to my appointment at Bennfield Surgery in July 2006, I worked at Loughborough Walk-in Centre.  Here I supported emergency nurse practitioners in the care of patients with both illnesses and injuries. 

 

Like Dr Doherty, I am now a 'trainer' within the practice helping doctors to complete their general medical services training with the general practice setting.

 

In my spare time I enjoy the outdoors, walking and wildlife.

Dr Christopher Busby

MB ChB MRCGP

 

I was raised in Coventry and went on to study Medicine at Birmingham University where I graduated in 2012.

 

My Junior Doctor training has seen me work in a variety of specialties across the West Midlands, and I completed my General Practice training in Coventry in 2018. 


I now live in Coventry with my partner, and am a keen follower of Wasps rugby.

Dr Christopher Williams

MBBS BSc MRCGP 

 

As GP trainee I spent an excellent 6 months at Bennfield and I am delighted to re-join the team.

 

Hailing from Coventry originally and having completed my medical degree at Guy's, King's and St. Thomas' Medical School I am pleased to continue my career in the midlands.

 

I apologise in advance if I start talking about triathlons...

Dr Sarah Tripp

 

Dr Tripp joined the practice in August 2023 as a Salaried GP. 

GP trainees and Medical Students

Occasionally you may be asked if you would mind if a trainee (medical student, GP trainee or Junior Doctor) be present at your consultation.  If you object to this please indicate this when asked by the receptionist or practitioner prior to the start of the consultation.  Although it is important to help train the next generation of practitioners, we appreciate that you may not wish this for any or all of your own consultations.

 

We are delighted to welcome Dr Lydia Scullion GPST3, Dr Owain Thomas GPST3 and Dr Mona Shalabi GPST2

Nursing Staff

Philippa Brotherwood

 

Advanced Clinical Practitioner and Lead Nurse

 

Philippa is an Advanced Clinical Practitioner who joined the practice in December 2023. Philippa is working towards completing her Masters in Advancing Practice, she is a Nurse Prescriber and is able to diagnose and treat a variety of concerns. 

 

Philippa has a background of acute medicine, prison nursing and practice nursing, with a particular interest in diabetes management. 

Bev Easton, Practice Nurse

 

Nurse Bev Easton joined the practice in 2011. Bev is an experienced general practice nurse along with her special interest in diabetes care. 

 

 

Nicola Poole, Practice Nurse 

 

Nurse Nicola Poole also joined the practice in 2011 and along with her general practice nursing skills has a special interest in asthma and chronic obstructive airways disease.

 

 

Lisa Morris, Practice Nurse 

 

Nurse Lisa Morris joined the practice in January 2021 and has quickly settled into the team. 

 

 

 

Donna Halliman, Practice Nurse 

 

Donna qualified as a nurse in 1992, and as a midwife in 2016. The majority of her nursing career has been spent working in oncology and clinical research. She has also worked in the community as both a nurse and midwife. 

Donna joined Bennfield Surgery in 2022 and has a special interest in women's health, wound care and diabetes. 

Charlie Faulkner, Practice Nurse 

 

Charlie qualified in 2018. Since this time, she has worked in acute hospital settings, mainly in Gastroenterology. Charlie also works part time in secure services and has a special interest in diabetic management. 

 

Lillia, Healthcare Assistant

 

Lillia joined us in May 2017. She assists the nurses in a range of healthcare and administration duties.

Lillia also assists the Doctors with minor ops procedures. 

 

The Management Team

Practice Manager

 

Kayley Delaney

 

Kayley joined the practice in February 2016 following the retirement of our previous practice manager.

 

Some of her main duties as Practice Manager include:

  • HR Support to all staff
  • Management of finances
  • Selecting, training and supervising non-clinical staff
  • Liaising with local health organisations such as clinical commissioning groups
  • Monitoring patient satisfaction, and handling any complaints

Deputy Practice Manager

 

Mr Dan Cleminson

Dan joined the surgery in August 2016 and after a year of working on Reception, joined the Admin team in 2017. Dan has recently took on the Deputy Practice Manager role in 2023. 

Office Manager

 

Mrs Jane Gardner

 

Jane took on the role of office manager in March 2016 after working as part of the reception/administration team for ten years.  

 

Some of Jane's main duties include:

 

  • Ensuring the quality of the services offered to patients.
  • Recruiting, training and managing administrative staff.
  • Ensuring the appointments system runs smoothly.
  • Monitoring patient satisfaction, and handling any minor complaints.

Administrative team

Medical Secretary

 

Our Medical Secretary joined us in January 2021 and has over 18 years experience of working in administrative and secretarial roles.

Administration and Reception

These are the staff who really make the practice work well.  They are the first people you meet when you come into the surgery and are the voices you hear on the phone.

Our reception team will endeavor to help you. Often, they need a chiropracter  as they bend over backwards to help our patients, and they do not deserve abuse in any shape or form.

Rugby Health Limited Staff

We have members of staff who are recruited by Rugby Health Limited, who work across GP practices in Rugby to support both Primary care and Secondary care. These staff members are not employed by the Practice but do use facilites within the practice to see patients. 

 

Clinical Pharmacist

The Clinical Pharmacist works with the GP team. They are highly qualified experts in medicines and can carry out structured medication reviews. This includes providing extra help to manage long-term conditions, advice for those on multiple medicines and better access to health checks.  

 

Physiotherapist

The physiotherapist completes a 'first-contact' appointment where they provide an assessment on your musculoskeletal problem. They are able to request scans, provide you with exercises or refer you on to Community Physiotherapy if they feel you would benefit from ongoing support. You can self-refer if you are confident that your issue is musculoskeletal. To do this, book your appointment via Reception. 

 

Dietitian

We have a first-contact Dietitian who is available to provide dietry advice for patients with gastrointestinal conditions and/or discomfort. In order to be referred to the Dietitian, you will first need to see the Doctor or Nurse. Once referral has been made, you will be contacted about booking your first appointment. 

 

Occupational Therapist

The Occupational Therapist will complete an assessment and may offer you information, signposting and referral to other Occupational Therapy services within the Rugby area in order to meet non-urgent assessed needs.  They can help with non-acute frailty, long term physical health needs impacting daily life and vocational rehab. In order to be referred to the Occupational Therapist, you must book an appointment with a GP first who can then look at referring you. 

 

Podiatrist

The Podiatrist is based over in Westside Medical Centre, which is the GP practice within the same building as us. The Podiatrist can see patients with conditions such as: Ingrowing toe nail, New wound, Foot infection, Footwear advice, to name a few. You will first need to be seen by a GP or Nurse with your foot problem, who will then advise you on how to book an appointment with the Podiatrist.

 

Mental Health Liaison Worker

The Mental Health Liaison Worker acts as a liaison between secondary care mental health providers and primary care.  Their role is to assess patients in Primary Care to see where their needs can best be met. The Liaison Worker can offer brief interventions to patients who have mental health needs but who do not need referal to secondary care mental health. You must book an appointment with a GP if you wish to be considered for referral to the Mental Health Liaison Worker. 

 

Social Prescribing Link Worker

The Social Prescribing Link worker aims to connect patients to local services to improve phyiscal and mental wellbeing. In order to access this service, you will first need to book an appointment with the GP. Once referral has been made, the Social Prescribing Link Worker will contact you to have a chat about your lifestyle and help you to identify activities that will benefit you and help you reach your goals. This may be advice and guidance, phyiscal activity, arts and crafts or counselling. 

 

 

Other Healthcare Workers

District Nurses

District nurses can be called upon to visit patients who cannot leave their homes.  The doctor, or sometimes the hospital will arrange this.

Community Midwife

Antenatal clinics are conducted by our community midwife on Tuesdays by appointment.  These community-based antenatal clinics compliment any hospital clinic appointment and scans.  They provide an opportunity for parents to prepare and be monitored safely through pregnancy as well as liaising with mum's own GP if problems arise.

Extended Access Appointments

From 01 October 2022, each Primary Care Network is required to provide enchanced access appointments between the hours of 6.30pm and 8pm Monday to Friday and between 9am and 5pm on Saturdays. 

 

A service is currently running called Extended Access and appointments can be booked for GP, Nurse Practitioner and Practice Nurse appointments. Clinicians working in Extended Access are not necessarily the GPs working at Bennfield Surgery. We are usually able to book within a week for these appointments. Appointments are held at one of three locations within Rugby: Rugby Health and Wellbeing Centre @ Drover's Close, Brownsover Medical Centre or Brookside Surgery, Stretton-on-Dunsmore. To book an appointment with this service (for evenings or on a Saturday, please contact our main Reception to request an appointment)

 

How to contact us

Bennfield Surgery

Hilton House

Corporation Street

Rugby

CV21 2DN

 

Tel: 01788 540860

 

Opening hours: 

Monday-Friday, 08:30am - 06.00pm

 

Prescription requests:

Order your prescription online here.

 

Do we hold the correct contact details for you? If not, please contact Reception 

We are unable to book appointments via email. Please either phone the surgery or come in to the surgery to book your appointment. 

 

Out of Hours

Outside of normal working hours, please contact the NHS out of hours service by phone on 111. 

 

NHS 111 can help if you need urgent medical help or if you’re not sure what to do. They will ask you questions about your symptoms, so you get the most appropriate help. You can also get help from their website: 

https://111.nhs.uk

 

In the event of a medical emergency call 999

 

 

 

 

 How did we do?

Please complete a Friends and Family Test by clicking here

Print | Sitemap
© Bennfield Surgery

Call

E-mail