Bennfield Surgery - Personal healthcare for the NHS
Bennfield Surgery - Personal healthcare for the NHS

Appointments

You may now register or log-on to book appointments to see the doctor - click here.  To activate this facility, you will need to complete an application form and take it to the surgery with proof of identity. You will then be issued with unique login details and a password for you to access EMIS on-line.

 

Please note doctors do not carry out smear examinations - these will need to be booked with a nurse.

 

Appointments with our nurses are not available to book on-line.  If you would like an appointment with one of our practice nurses, including smears, please phone reception to book this.

 

A portion of our appointments are available the morning or afternoon you request, allowing us to respond to your health needs as they arise.  Other appointments are available to book up to six weeks in advance.

 

Each appointment is booked as a 10 minute slot and each consultation is designed to deal with one problem.  If you have more than one problem, or a medication review and a separate problem then please book more than one appointment or else book one of the longer appointments that are available on request.  Your fellow patients in the waiting room will appreciate you being realistic about how many problems can be dealt with in a single 10 minute appointment.

Extended Hours Service

 

This surgery offers appointments to see a GP or Nurse in the evening or at weekends.

 

Patients can request a routine appointment at reception and choose to be seen in one of the eight Extended Hours hubs across Coventry and Rugby. 

 

Appointments are available Monday to Friday between 6.30pm and 9.30pm and on Saturday and Sunday mornings. 

 

For more information please contact Reception.

Saturday Morning Appointments

We are delighted to be able to offer pre-booked routine appointments with a doctor on Saturday Mornings at present.

 

We are working within the Department of Health framework for extended hours and so we are not able to provide nurse appointments or investigations.  A chaperone will not be available, so some examinations will not be able to be performed.

 

Care for urgent healthcare is still provided over the weekend by the Out-of-Hours Service.  Saturday morning appointments are only pre-bookable and for routine medical care.

Telephone Appointments

The doctors are now pleased to offer telephone consultations for suitable problems as an alternative to a face to face consultation.  There are a limited number of appointments and these are available at 8.30 am on the day. Our receptionist will confirm an estimated time when the doctor will phone you and so it is important that you leave at telephone number where you can be reached.

 

We have a "smart" phone system that allows you choices between the appointment line, results and other enquiries.

NAMED GP

In line with government guidelines, all patients registered with Bennfield Surgery have a named GP at the practice.  As has always been our practise, patients can continue to see whichever doctor they wish regardless of who their named GP is on their record.

Home visits

If you are too ill to come to the practice, please try to telephone or have someone call before 10.30am.  This helps the doctors plan their visits for the day.  You may be asked for some details so that they can determine the urgency of your problem.

Hospital of St Cross - General Family Planning and Sexual Health Clinic

Pine Clinic ( located to the rear of Cardiac Rehabilitation), in the Rainsbrook Wing, Hospital of St Cross, Barby Road, Rugby, CV22 5PX

 

Sexual Health

Opening times:   

Mondays              9.00am – 12.00pm Walk in and wait 

                               1:30pm –   4.30pm Walk in and wait 
Wednesdays        9:00am – 12:00pm Walk in and wait 
                               1:30pm –   4.30pm  Walk in and wait 
Thursdays            9:00am – 12:00pm Walk in and wait 
                               1:30pm –    4.30pm Walk in and wait 
                               5:00pm –   6.30pm  Appointment only.

Please ring on a Thursday morning from 8.30am to book an appointment. This clinic is for patients with no symptoms of STI 

 

Family Planning - Tuesdays 

Young person walk in 3:00pm - 5:oopm

Adults                             5.30pm - 7:30pm

Find out more

Cancel Appointments

We are always trying to make the best use of our available appointments and are grateful if you cancel appointments you are going to be unable to attend.  You may fax on 01788 866039 or phone us.  Given sufficient notice we can then give your appointment away to another patient.

 

If you receive a text message reminder about your appointment, you can now text back to let us know if you no longer need it.

How to contact us

Bennfield Surgery

Hilton House

Corporation Street 
Rugby

CV21 2DN

 

Phone

01788 540860 01788 540860

Fax

01788 866039

 

Out-of-Hours Medical Care

If you need urgent medical advice when our practice is closed, a clinician is always available in the evening, nights, weekends, public holidays and on protected learning afternoons (staff training).  Please telephone NHS Warwickshire Out of Hours Service (Care UK) on 111 and your call will be re-directed to the Out-of-Hours Service.

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