Doctors: Carol Warburton, Nick Doherty, Heather Barnes, Jane Cumming, Christopher Busby
We are currently experiencing intermittent issues with our phone lines and are aiming to get the problem resolved as soon as possible.
We apologise for any inconvenience caused.
Data Protection Impact Assessment - June 2019
EMIS, the clincial system we use, has recently changed certain aspects of the way it stores data. Please see the Data Protection Impact Assessment relating to this change below:
Future PLT Dates
The surgery will be closed from 12:30 for PLT (Protected Learning Time) on the following dates:
12 September 2019
10 October 2019
14 November 2019
Please see the information on the right for out-of-hours medical care.
EXTENDED HOURS SERVICE
This surgery offers appointments to see a GP or Nurse in the evening or at weekends. Patient's can request a routine appointment at reception and choose to be seen in one of the eight Extended Hours hubs across Coventry and Rugby. Appointments are available Monday to Friday between 6.30pm and 9.30pm and on Saturday and Sunday mornings.
CARE QUALITY COMMISSION
The Care Quality Commission attended and inspected the practice on Thursday 17th January 2019. Their final report is available to read in the Care Quality Commission page.
Healthwatch Warwickshire inspected the practice in July 2015. Their report is available to read now and is contained within the Care Quality Commission page.
NAMED GP FOR ALL PATIENTS
|FAMILY & FRIENDS SURVEY TEST
The Family and Friends Test is a short survey which can be completed when you attend the surgery. Special cards for this purpose are available at reception along with a box to put the cards in so that this remains anonymous if you prefer that.
NHS England has indicated that they now intend to extract data from the practice to the 'care.data' system. Information leaflets are available from Reception at the surgery. We also have copies of 'Frequently Asked Questions' which will provide more information. The Health and Social Care Information Centre (HSCIC) is working with NHS England to deliver the system on behalf of the entire NHS.
Please let us know if you change your address or telephone number so that we are able to keep in touch with you. It is always useful to have a mobile telephone number if you have one
If you find you do not need an appointment you have booked at the surgery then please let us know and if we have sufficient notice, we may be able to offer it to another patient. You can telephone the surgery on 01788 540860, fax on 01788 866039 or email us. If you have received a text reminder about your appointment you can now text back to cancel your appointment if you need to.
Appointment reminders by text messaging - to read more click here
Saturday morning appointments - to read more click here
You may now book appointments on-line. Find out more
You may now order regular repeat prescriptions on-line by clicking here
|Bennfield Surgery is now participating in clinical research projects. Please click here for further information.|
01788 540860 01788 540860
Out-of-Hours Medical Care
If you need urgent medical advice when our practice is closed, a clinician is always available in the evening, nights, weekends, public holidays and on protected learning afternoons (staff training). Please telephone NHS Warwickshire Out of Hours Service (Care UK) on 111 and your call will be re-directed to the Out-of-Hours Service.