Bennfield Surgery Website
Doctors: Carol Warburton, Nick Doherty, Heather Barnes,
Jane Cumming & Suparna Behura
Rugby CV21 2DN
Tel:01788 540860 Fax: 01788 866039
CARE QUALITY COMMISSION
The Care Quality Commission will be attending to inspect the practice on Wednesday 22 July 2015. We have been provided with a number of comment cards which are available for patients to be able to leave comments and these are available at reception. We will endeavour to ensure that the visit causes minimum disruption to our patients on the day. Patients may be asked to speak to one of our inspectors on the day about the service we provide. The inspectors will not in any way be intrusive and it is entirely your choice to participate in this way, however, your comments may help to provide information to them from a patient point of view.
NAMED GP FOR ALL PATIENTS
In line with government guidelines, all patients with Bennfield Surgery have a named GP at the practice. As has always been our practise, patients can continue to see whichever doctor they wish regardless of who their named GP is on their records.
FAMILY & FRIENDS SURVEY TEST
The Family and Friends Test commenced in December 2014. This involves filling out a short survey when you attend the surgery and will be another way for us to listen and note your views regarding the practice. Special cards for this purpose are available at reception along with a box to put the cards in so that this remains anonymous if you prefer that.
We have been notified by NHS England that the practice has been selected to begin the extract of GP data into the new 'care.data' system. Information leaflets are available from Reception at the surgery. We also have copies of 'Frequently Asked Questions' which will provide more information. The Health and Social Care Information Centre (HSCIC) is working with NHS England to deliver the system on behalf of the entire NHS.
Please let us know if you change your address or telephone number so that we are able to keep in touch with you. It is always useful to have a mobile telephone number if you have one
If you find you do not need an appointment you have booked at the surgery then please let us know and if we have sufficient notice, we may be able to offer it to another patient. You can telephone the surgery on 01788 540860, fax on 01788 866039 or email us at firstname.lastname@example.org. If you have received a text reminder about your appointment you can now text back to cancel your appointment if you need to.
Appointment reminders by text messaging - to read more click here
Saturday morning appointments - to read more click here
You may now book appointments on-line by clicking here
You may now order regular repeat prescriptions on-line by clicking here