Bennfield Surgery - Personal healthcare for the NHS
Bennfield Surgery - Personal healthcare for the NHS

On-line Appointment Booking

Working with our clinical IT system (EMIS) we are now able to provide you with information and access to some of our services on the internet.

 

You can now book or cancel your appointments on-line.

 

 

To Register - Over 16 only

 

To register to use this service you will be required to complete an Emis Access Application form, which is available at the surgery, and provide at least one form of identification to a member of our reception team (preferably photo-id) - this is to ensure that we comply with data protection regulations.  You will then be given details of how to log on to the website and instructions to guide you through the registering process.

 

After registering with Emis Access, you will be able to log on with your PIN and password and view appointments which are available to pre-book.

 

Security

 

We take the security of our patients' information very seriously.  By working with EMIS, our clinical system provider, we can ensure that the information you provide when using the internet facility is protected.  All communications with the practice web site are encrypted using very high security.  Only you can see the personal information you enter.

 

Individuals must register to use this service themselves; access will not be given to any other individual.  Remember - you must provide at least one form of identification to register.

 

 

Making an appointment

 

When you book an appointment on-line you will receive confirmation immediately; it is advisable to print out the confirmation slip and bring this with you to the appointment.  There is no need to re-confirm by e-mail or telephone - just arrive promptly for your appointment on the day.  Doctors do not now carry out smear examinations - if you do require a smear then please book an appointment with one of our nursing team at reception.

 

Please note

 

In order to minimise the number of "lost" appointments we have where patients fail to attend, if you do not attend for an appointment you have booked on-line, your registration to use this facility may be withdrawn.

How to contact us

Bennfield Surgery

Hilton House

Corporation Street 
Rugby

CV21 2DN

 

Phone

01788 540860 01788 540860

Fax

01788 866039

 

Out-of-Hours Medical Care

If you need urgent medical advice when our practice is closed, a clinician is always available in the evening, nights, weekends, public holidays and on protected learning afternoons (staff training).  Please telephone NHS Warwickshire Out of Hours Service (Care UK) on 111 and your call will be re-directed to the Out-of-Hours Service.

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