Appointments


You may now register or log-on to book appointments to see the doctor - click here.  To activate this facility, you will need to complete an application form and take it to the surgery with proof of identity. You will then be issued with unique login details and a password for you to access EMIS on-line.

Please note that doctors do not carry out smear examinations - these need to be booked with a nurse.

Appointments with our nurses are not available to book on-line.  If you would like an appointment with one of our practice nurses, including smears, please phone reception to book this.

New: Saturday Morning Appointments - to read more click here

Each appointment is booked as a 10 minute slot and each consultation is designed to deal with one problem.  If you have more than one problem, or a medication review and a separate problem then please book more than one appointment or else book one of the longer appointments that are available on request.  Your fellow patients in the waiting room will appreciate you being realistic about how many problems can be dealt with in a single 10 minute appointment.

A portion of our appointments are available the morning or afternoon you request, allowing us to respond to your health needs as they arise.  Other appointments are available to book up to six weeks in advance.

To read about proposed changes to the Appointment System from February 2009 please click here.



We have a "smart" phone system that allows you choices between the appointment line, results and other enquiries.

Home visits

If you are too ill to come to the practice, please try to telephone or have someone call before 10.30am.  This helps the doctors plan their visits for the day.  You may be asked for some details so that they can determine the urgency of your problem.

Rugby Walk-in-Centre

Should you prefer, the Rugby Walk-in-Centre is available to you for some healthcare episodes.
They are run by experienced NHS nurses, and you don’t need to make an appointment.
The Walk-in-Centre is based at St Cross Hospital A&E.  When you arrive at the Accident & Emergency Department you will be directed to either the Walk-in-Centre or A&E depending on the nature of the problem.

NHS Walk-in Centres give you fast access to health advice and treatment.  The Rugby Walk-in-Centre is open 8am to 10pm seven days a week.  They offer:

  • Treatment for minor illnesses and injuries
  • Assessment by an experienced NHS nurse
  • Blood pressure checks
  • Contraceptive advice
  • Coughs, colds and flu-like symptoms
  • Dressing care
  • Emergency contraception
  • Hayfever, bites and stings
  • Health promotion: diet, exercise
  • Information on staying healthy/local services
  • Minor cuts and wounds - care, dressings
  • Muscle and joint injuries - strains and sprains
  • Skin complaints - rashes, sunburn, headlice
  • Smoking cessation support
  • Stomach ache, indigestion, constipation, vomiting and diarrhoea
  • Suturing
  • Women's health problems, eg thrush, menstrual advice
  • Advice on how to stay healthy
  • Advice on local GP and pharmacy services

Out-of-Hours Medical Care

If you need urgent medical advice when our practice is closed, a clinician is always available in the evening, nights, weekends, public holidays and on protected learning afternoons (staff training).  Please telephone NHS Warwickshire Out of Hours Service (Badger Harmoni) on 0300 130 30 40 or the practice number 01788 540860 when your call will be re-directed to the Out-of-Hours Service.

NHS Direct


Should you need health information or advice at any time of the day or night, call NHS Direct on 0845 4647

NHS Direct is at the forefront of 24-hour health care - delivering telephone and e-health information services day and night direct to the public. Although the organisation started out in 1997, it has been growing and changing over that time, most noticeably since April 2004.

It is now far more than a telephone health line - NHS Direct has an authoritative health website, and 2004 saw the addition of the NHS Direct digital TV service - one of the largest interactive services in the UK.  Over two million people now access NHS Direct every month.

Orchard Centre General Family Planning and
Sexual Health Clinic

Should you prefer to receive family planning and sexual health advice from a Family Planning Clinic you may attend:

The Orchard Centre
(01788) 551212
Lower Hillmorton Road
Wednesdays   
6:30 – 8:00 pm
Appointment clinic only but can get advice during opening times. Not a “walk in and wait' clinic.

Cancel Appointments - e-mail

We are always trying to make the best use of our available appointments and are grateful if you cancel appointments you are going to be unable to attend.  You may e-mail us here, fax on 01788 866039 or phone us.  Given sufficient notice we can then give your appointment away to another patient.